FAQs

What is your mission?

Our mission is to foster a more sustainable and equitable future by helping businesses to prioritise the well-being of all workers. Our experiments have already demonstrated that allowing workers to submit anonymous diaries can provide genuine, human-centered transparency while also boosting the performance of a workforce.

What problem are you hoping to solve?

Social risks in global supply chains have typically been overlooked by monitoring regimes. Current methods fail to address deep-seated issues of workforce well-being.

The voices of everyday workers are still absent from discussions of corporate social responsibility. Despite a clear need for change, there is no consensus on effective well-being monitoring practices.

How is this unlike factory social audits?

Factory audits are largely structured to monitor physical safety and legal compliance at one point in time. We are aiming for true transparency into the nuances of ongoing worker sentiment and its impacts on operational efficiency.

How can factories use the aggregate data you collect from workers?

While all feedback from workers is anonymous, the aggregate data can provide rich insights into the causes of employee attrition, operational inefficiencies and general problems within the supply chain. Our fieldwork with four discrete factories in China resulted in notable, measurable improvements to rework rates, production attrition, order delays and worker attrition at each.